Terms & Conditions

1. Acceptance of Terms

By using ZenithFold's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

These terms constitute a legally binding agreement between you and ZenithFold Pty Ltd (ABN 12 345 678 901), licensed to operate lottery services in Australia.

2. Eligibility Requirements

2.1 Age and Location

• You must be at least 18 years old to use our services
• You must be a resident of Australia
• Some states may have additional restrictions - check local regulations
• We may request proof of age and identity at any time

2.2 Account Restrictions

• One account per person - duplicate accounts will be closed
• You must provide accurate and up-to-date information
• Account sharing is strictly prohibited
• We reserve the right to refuse service to any individual

3. Account Registration and Management

3.1 Registration Process

To create an account, you must provide:

• Full legal name and date of birth
• Valid email address and phone number
• Residential address in Australia
• Payment method details

3.2 Account Security

• You are responsible for maintaining account security
• Use strong, unique passwords
• Notify us immediately of any unauthorized access
• We are not liable for losses due to compromised accounts

3.3 Account Verification

We may require additional verification including:

• Government-issued photo identification
• Proof of address documents
• Payment method verification
• Video call verification for high-value transactions

4. Lottery Services

4.1 Game Rules

• Super 66 entries consist of 6-digit number combinations
• Draws occur every Saturday at 7:25 PM AEST
• Winning numbers are drawn by official lottery operators
• Prize divisions and odds are as published on our website

4.2 Entry Purchases

• Minimum entry is $2.00 per game line
• Entries must be purchased before draw cutoff times
• All sales are final - no cancellations after purchase
• We reserve the right to limit maximum purchases

4.3 Multi-Draw Entries

• You can enter up to 10 consecutive draws
• Payment is taken in advance for all selected draws
• Multi-draw entries cannot be partially cancelled
• Refunds only apply if draws are cancelled by authorities

5. Payments and Billing

5.1 Accepted Payment Methods

• Major credit and debit cards (Visa, Mastercard, AMEX)
• Bank transfers and direct debits
• Digital wallets (PayPal, Apple Pay, Google Pay)
• Cryptocurrency payments (Bitcoin, Ethereum) where permitted

5.2 Payment Processing

• All payments are processed securely by certified providers
• Charges appear as "ZenithFold" on statements
• International card fees may apply
• Failed payments may result in entry cancellation

5.3 Refunds and Cancellations

• No refunds for completed lottery entries
• Refunds may be provided for technical errors
• Processing time: 3-10 business days
• Refunds issued to original payment method only

6. Prize Claims and Payouts

6.1 Prize Notification

• Winners are notified via email and SMS
• Check your account regularly for prize notifications
• We are not responsible for failed notifications due to incorrect contact details
• Prize claims must be made within 12 months of the draw date

6.2 Prize Verification

Before prize payment, we may require:

• Identity verification documents
• Proof of address
• Tax file number (for prizes over $1,000)
• Bank account verification for large prizes

6.3 Prize Payment

• Prizes under $1,000: Credited to account balance automatically
• Prizes $1,000-$50,000: Bank transfer within 5 business days
• Prizes over $50,000: Guided claim process with verification
• Maximum prize claim period: 12 months from draw date

7. Responsible Gaming

7.1 Spending Limits

• Set daily, weekly, or monthly spending limits
• Limits can be decreased immediately
• Limit increases require 24-hour cooling-off period
• We may impose additional limits based on activity

7.2 Self-Exclusion

• Request temporary or permanent account suspension
• Access BetStop national self-exclusion register
• Cooling-off periods from 24 hours to 12 months
• Professional gambling support resources available

7.3 Problem Gambling Support

If gambling becomes a problem, help is available:

• Gambling Help: 1800 858 858
• Lifeline: 13 11 14
• BeyondBlue: 1300 22 4636
• GambleAware resources and tools

8. Account Suspension and Termination

8.1 Grounds for Suspension

We may suspend accounts for:

• Breach of these terms and conditions
• Suspected fraudulent activity
• Failure to provide required verification
• Chargebacks or payment disputes
• Abusive behavior towards staff

8.2 Account Closure Process

• You may close your account at any time
• Outstanding entries will complete as scheduled
• Prize claims remain valid for 12 months
• Account balance will be returned (minus any fees)

8.3 Inactive Accounts

• Accounts inactive for 2 years may be closed
• 60 days advance notice will be provided
• Remaining balance returned to last known address
• Unclaimed funds handled per state regulations

9. Intellectual Property

All content on ZenithFold's website and services is protected by intellectual property laws:

• Trademarks, logos, and brand names are proprietary
• Website code, design, and functionality are copyrighted
• User content uploaded to our platform remains yours
• Reverse engineering or copying our services is prohibited

10. Limitation of Liability

10.1 Service Availability

• We aim for 99.9% uptime but cannot guarantee continuous service
• Planned maintenance will be announced in advance
• Force majeure events may disrupt services temporarily
• No liability for losses due to service interruptions

10.2 Disclaimer

ZenithFold provides services "as is" without warranties:

• We do not guarantee winnings or prize amounts
• Lottery results are determined by independent operators
• Technical errors may occur despite our best efforts
• Maximum liability limited to entry fees paid

11. Governing Law and Disputes

11.1 Jurisdiction

• These terms are governed by Australian law
• NSW courts have exclusive jurisdiction
• International users consent to Australian jurisdiction
• Consumer protection laws take precedence where applicable

11.2 Dispute Resolution

For disputes, we encourage:

• Direct contact with our customer service team first
• Mediation through recognized dispute resolution services
• Australian Financial Complaints Authority (AFCA) for unresolved issues
• Court proceedings as a last resort

12. Changes to Terms

We may update these terms periodically:

• Material changes will be announced 30 days in advance
• Continued use constitutes acceptance of new terms
• You may close your account if you disagree with changes
• Version history available upon request

13. Contact Information

For questions about these terms:

ZenithFold Pty Ltd
Email: legal@zenithfold.com
Phone: 1800 ZENITH (1800 936 484)
Post: Legal Department, ZenithFold, PO Box 123, Sydney NSW 2000

Regulatory License: NSW License #L123456789
ABN: 12 345 678 901
Customer Service Hours: Monday-Friday 9AM-5PM AEST